Q2002 WORLD QUALITY CONGRESS - Colin Coulson-Thomas : Quality in the Knowledge Society (2.10.02)
Colin's latest book published 3rd August 2003 "The Knowledge Entrepreneur: How Your Business Can Create, Manage and Profit from Intellectual Capital" - For details and to order your copy now
Colin's latest book published 3rd May 2003'TRANSFORMING THE COMPANY: MANAGE CHANGE, COMPETE AND WIN' - For details and to order your copy now
Colin's latest report 'PRICING FOR PROFIT … THE CRITICAL SUCCESS FACTORS' - For Press Release and to order your copy now
Professor Colin Coulson-Thomas is an international authority on corporate transformation, future organisation and competitiveness - and founder director of start-up companies. he is Chairman of Cotoco Ltd, Adaptation Ltd and Policy Publications Ltd. For eight years he was Chairman of: ASK Europe plc [group, operating, and associate company boards, including Cambridge Management Centres plc] a market leader in certain learning activities and technologies. He is the Head of the Centre for Competitiveness and Professor of Competitiveness, University of Luton and Professor of Direction and Leadership at the University of Lincoln. He is also a strategic partner of The Networking Firm.
Key strengths:
- Entrepreneurial drive and directorial overview. Founder director of publishing / knowledge companies.
- Performance improvement. Has helped over 50 boards to improve board and/or corporate performance.
- An international authority on director and board development, and knowledge and process management.
- Winning business. Led the ‘winning major bids’ project which examined the practices and processes for winning business of 293 companies, and the continuing ‘winning business’ best practice programme.
- Facilitation skills. Facilitated meeting of G10 chairmen which established the vision, mission, key priorities, etc., of the UK TEC Movement.
- Project management and relationship building. Has established joint ventures in Brazil, China, Europe, Indonesia, Middle East, and Singapore; and led strategic and international joint venture initiatives.
- Government-business relations. Responsible for Rank Xerox Government and media relations aspects of CECOM anti-dumping project which led to EU anti-circumvention framework.
- Pragmatic. Undertakes independent strategic and organisational ‘health checks’ and ‘front end’ corporate reviews to identify / prioritise: (i) action areas; and (ii) practical ‘next steps’.
- Public speaking. Has been interviewed on radio and TV, and has spoken at over 150 conferences in over 20 countries. Has been a media spokesman for the Institute of Directors and (British) Institute of Management.
Selected assignments:
- Advised ADNOC, EU, Mercury Communications, IBM and Lotus Development Corporation on the adoption and application of new approaches and technologies (including for knowledge management).
- Advised National Grid, Kvaerner and BOC on processes and practices for winning business.
- Equipped the worldwide management team of Thomas Cook with a complete suite of corporate transformation/re-engineering/change management methodologies, tools and techniques.
- Facilitation of the development and adoption of a role and competence framework covering the professional and managerial staff of the Mouchel Group.
- Process Vision Holder of successful second tier electricity market project and financial services/energy JV.
- Re-engineering of processes within the Basque Country Regional Government, the Luton and Dunstable Hospital NHS Trust and the General Hospital of Manresa.
- The mentoring and counselling of Managing Directors, Entrepreneurs and General Managers.
- Facilitation of board level reviews of corporate strategy for OSI Group, ACT, and NSK.
- Led national initiatives in Spain, Italy, Portugal and Greece to help General Managers/Managing Directors of SMEs to understand and make effective use of emerging technologies / modern management techniques.
- A review of the quality and project management processes of Logica and Trebor Bassett.
- Cultural audit of working practices of Eagle Star Life Insurance and design of new management processes.
- Facilitation of the development of a ‘know-how’/IT strategy for MashreqBank and e&s’ business processes.
- Led and co-ordinated the European Commission’s COBRA project which examined business restructuring and the use of management techniques across Europe. Principal author of the COBRA re-engineering framework which is used by over 150 companies and other organisations worldwide.
Employment history:
- 1987- Founder director of start-up companies. Currently Chairman: ASK Europe plc [group, operating, and associate company boards, including Cambridge Management Centres plc] a market leader in certain learning activities and technologies, and of cotoco Ltd, Adaptation Ltd and Policy Publications Ltd.
- 1994-97 the Willmott Dixon Professor of Corporate Transformation, Dean of the Faculty of Management and Head of the Putteridge Bury campus at the University of Luton and a Senior Associate at the Judge Institute of Cambridge University. Achieved a turnaround in financial performance by establishing overseas collaborations, new programmes and additional income streams.
- 1984-93 Xerox/Rank Xerox. Head of UK corporate affairs function 1984-87; and Corporate Affairs Counsel 1987-93. Launched new products, handled the media and Government relations aspects of an international crisis. Responsible for issue monitoring and management 1985-93.
- 1978-84 Publisher/Publishing Director. Responsiblilities at ICSA 1978-81 included publications and public relations. Responsibilities at Longman Group included general management responsibility for all periodical titles (Launched or acquired over a dozen titles).
- 1975-78 Internal and external management consultancy for Coopers & Lybrand Associates Ltd and IoD, introducing new proceedures and processes. Built financial models for the Royal Commission on the Press and for evaluating property and steel mill investments.
Public and Other Appointments:
- Six years as Deputy Chairman of the London Electricity Consultative Council. Presented evidence to the Monopolies and Mergers Commission and an appeal to the Electricity Council.
- Ten years on the Board of Moorfields Eye Hospital.
- Two terms on the Council for Professions Supplementary to Medicine (HM Privy Council representative).
- Nine years on the National Biological Standards Board.
- Five years on the Council of the Foundation for Science and Technology.
- Hooker Distinguished Visiting Professor at McMaster University, Canada, 1995.
- Four years as Corporate Affairs Adviser to the British Institute of Management.
- Past Chairman of the Crossbencher parliamentary liaison programme and of the Focus Group.
Current roles:
- Professor of Competitiveness and Head of the Centre for Competitiveness, University of Luton
- Chairman of the Panel of Judges for the Awards for Innovation in e-Business / Electronic Commerce
- Member of the Professional Standards Committee of the IoD
- Member of the Chartered Accreditation Board of the IoD
- Member of the Board of Examiners of the IoD
- Director of The Business Development Forum
- Visiting Professor, at the Management Development Institute.
Other corporate clients: have included Blue Arrow, Cable and Wireless, Granada Group, H J Heinz, IBM, Inchcape Group, Manpower, McGraw-Hill, ODI, W H Smith, and Xerox /Rank Xerox.
Other government clients: have included the British Council, Cabinet Office/CCTA, Dept. of Employment, European Commission (DG lll & Xlll), Derby Royal Infirmary, L. B. of Havering, and Essex and Surrey C. C.
Educational/professional/representative clients: have included Universities of Exeter and Surrey; Institute of Directors, BIM/Institute of Management, CBI, Inst. of Personnel Management, and Assn. of Project Managers
Education:
- London School of Economics (Trevennon Exhibitioner), London Business School, Graduate School of Business, University of Chicago (Deans List), and University of Southern California (Distinction).
- International Management Programme (London Business School; GSB University of Chicago; and Escola de Administracao des Empresas de Sao Paulo - Fundacao Getulio Vargas.
- Brazilian Government Scholar 1975-76
Qualifications:
- PhD Aston Business School 1988 (Organisational Behaviour) [Study of knowledge workers / professionals]
- MSc (Econ) London University 1980 (Government-Business Relations)
- Dip.M Institute of Marketing 1976
- MSc London Business School 1975
- FCA and FCIS (qualified Chartered Accountant and Chartered Secretary1973)
Publications: Author, co-author or editor of over 30 books and reports, including:
Colin's latest book published 3rd August 2003 "The Knowledge Entrepreneur: How Your Business Can Create, Manage and Profit from Intellectual Capital" - For details and to order your copy now
Colin's latest book published 3rd May 2003'TRANSFORMING THE COMPANY: MANAGE CHANGE, COMPETE AND WIN' - For details and to order your copy now
Colin's latest report 'PRICING FOR PROFIT … THE CRITICAL SUCCESS FACTORS' - For Press Release and to order your copy now
- "Transforming the Company: Manage Change, Compete and Win" by Colin Coulson-Thomas. Published by Kogan Page
- "Shaping Things to Come: Strategies for Creating Alternative Enterprises" by Colin Coulson-Thomas. Published by Blackhall Publishing, 2001
- "The Information Entrepreneur" 3COM UK, Management Development 2000
- ‘Individuals and Enterprise’, Blackhall Publishing, 1999
- ‘Developing a Corporate Learning Strategy’, Policy Publications, 1999
- ‘The Future of the Organization’, Kogan Page, 1997 & 1998
- ‘The Responsive Organisation’, Policy Publications, 1995
- ‘Business Process Re-engineering: Myth & Reality’
, Kogan Page, 1994 & 1996- ‘Creating Excellence in the Boardroom’
and ‘Developing Directors: Building an Effective Boardroom Team’, McGraw-Hill 1993- ‘Transforming the Company
’, Kogan Page, 1992- ‘Creating the Global Company: Successful Internationalisation’
, McGraw-Hill, 1992
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