Intelligence Briefings
ID
Short Description
Long Description
Price
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10
Qty:
Effective Data Mining (UK Price)
Effective Data Mining: How to extract marketing benefits from a data warehouse (UK Price)
24.95
11
Qty:
Effective Data Mining (Outside UK Price)
Effective Data Mining: How to extract marketing benefits from a data warehouse (Outside UK Price)
27.50
12
Qty:
Targeting High-Value Customers (UK Price)
Targeting High-Value Customers: What airlines can teach other industries about managing present and future customer value (UK Price)
24.95
13
Qty:
Targeting High-Value Customers (Outside UK Price)
Targeting High-Value Customers: What airlines can teach other industries about managing present and future customer value (Outside UK Price)
27.50
14
Qty:
Managing Frequent Traveler Schemes (UK Price)
Managing Frequent Traveler Schemes: What the travel industry can teach other industries (UK Price)
24.95
15
Qty:
Managing Frequent Traveler Schemes (Outside UK Price)
Managing Frequent Traveler Schemes: What the travel industry can teach other industries (Outside UK Price)
27.50
16
Qty:
Managing Complaints And Compliments (UK Price)
Managing Complaints And Compliments: Best practice in managing customer-controlled contact (UK Price)
24.95
17
Qty:
Managing Complaints And Compliments (Outside UK Price)
Managing Complaints And Compliments: Best practice in managing customer-controlled contact (Outside UK Price)
27.50
18
Qty:
Retail Insurance Customer Management (UK Price)
Retail Insurance Customer Management: Building a shorter value chain to deliver better customer value (UK Price)
24.95
19
Qty:
Retail Insurance Customer Management (Outside UK Price)
Retail Insurance Customer Management: Building a shorter value chain to deliver better customer value (Outside UK Price)
27.50
20
Qty:
Retail Banking Customer Management (UK Price)
Retail Banking Customer Management: Best practice relationship marketing (UK Price)
24.95
21
Qty:
Retail Banking Customer Management (Outside UK Price)
Retail Banking Customer Management: Best practice relationship marketing (Outside UK Price)
27.50
22
Qty:
Relationship Marketing Strategy (UK Price)
Relationship Marketing Strategy: A new approach to building profitable contact with customers (UK Price)
24.95
23
Qty:
Relationship Marketing Strategy (Outside UK Price)
Relationship Marketing Strategy: A new approach to building profitable contact with customers (Outside UK Price)
27.50
24
Qty:
Managing Retail Customers (UK Price)
Managing Retail Customers: Developing loyalty schemes to deliver sustained competitive advantage (UK Price)
24.95
25
Qty:
Managing Retail Customers (Outside UK Price)
Managing Retail Customers: Developing loyalty schemes to deliver sustained competitive advantage (Outside UK Price)
27.50
26
Qty:
Building Customer Relationships (UK Price)
Building Customer Relationships: A best practice guide to implementing relationship marketing (UK Price)
24.95
27
Qty:
Building Customer Relationships (Outside UK Price)
Building Customer Relationships: A best practice guide to implementing relationship marketing (Outside UK Price)
27.50
28
Qty:
Managing Customer Service In Utilities (UK Price)
Managing Customer Service In Utilities: The triple challenge of service, retention and loyalty (UK Price)
24.95
29
Qty:
Managing Customer Service In Utilities (Outside UK Price)
Managing Customer Service In Utilities: The triple challenge of service, retention and loyalty (Outside UK Price)
27.50
30
Qty:
Relationship Marketing (UK Price)
Relationship Marketing: The technology - using information technology to support customer management strategies (UK Price)
24.95
31
Qty:
Relationship Marketing (Outside UK Price)
Relationship Marketing: The technology - using information technology to support customer management strategies (Outside UK Price)
27.50
32
Qty:
Customer Loyalty And Continuity (UK Price)
Customer Loyalty And Continuity: The acquisition, development and retention of profitable customers (UK Price)
24.95
33
Qty:
Customer Loyalty And Continuity (Outside UK Price)
Customer Loyalty And Continuity: The acquisition, development and retention of profitable customers (Outside UK Price)
27.50
34
Qty:
Marketing Beyond 2000 (UK Price)
Marketing Beyond 2000: A new strategy - towards transparent marketing with new technologies (UK Price)
24.95
35
Qty:
Marketing Beyond 2000 (Outside UK Price)
Marketing Beyond 2000: A new strategy - towards transparent marketing with new technologies (Outside UK Price)
27.50
36
Qty:
Managing Automotive Customers (UK Price)
Managing Automotive Customers: Developing true customer relationships in a fast-changing market (UK Price)
24.95
37
Qty:
Managing Automotive Customers (Outside UK Price)
Managing Automotive Customers: Developing true customer relationships in a fast-changing market (Outside UK Price)
27.50
38
Qty:
Direct Mail (UK Price)
Direct Mail: Best practice - tactics and techniques for managing financial services customers through direct mail (UK Price)
24.95
39
Qty:
Direct Mail (Outside UK Price)
Direct Mail: Best practice - tactics and techniques for managing financial services customers through direct mail (Outside UK Price)
27.50
40
Qty:
Building Customer-Focused Data (UK Price)
Building Customer-Focused Data: Managing good and bad customers in an era of tougher data protection (UK Price)
24.95
41
Qty:
Building Customer-Focused Data (Outside UK Price)
Building Customer-Focused Data: Managing good and bad customers in an era of tougher data protection (Outside UK Price)
27.50
42
Qty:
Transparent Marketing (UK Price)
Transparent Marketing: The implementation - techniques and methodologies for implementing marketing technologies for the new millennium (UK Price)
24.95
43
Qty:
Transparent Marketing (Outside UK Price)
Transparent Marketing: The implementation - techniques and methodologies for implementing marketing technologies for the new millennium (Outside UK Price)
27.50
44
Qty:
Best Practice Customer Management (UK Price)
Best Practice Customer Management: Managing customers through intermediaries and across the value chain (UK Price)
24.95
45
Qty:
Best Practice Customer Management (Outside UK Price)
Best Practice Customer Management: Managing customers through intermediaries and across the value chain (Outside UK Price)
27.50
46
Qty:
Managing Good And Bad Customers (UK Price)
Managing Good And Bad Customers: A strategy for developing a more profitable customer portfolio (UK Price)
24.95
47
Qty:
Managing Good And Bad Customers (Outside UK Price)
Managing Good And Bad Customers: A strategy for developing a more profitable customer portfolio (Outside UK Price)
27.50
48
Qty:
Managing Customers With E-Business (UK Price)
Managing Customers With E-Business: The Web-based future of customer management (UK Price)
24.95
49
Qty:
Managing Customers With E-Business (Outside UK Price)
Managing Customers With E-Business: The Web-based future of customer management (Outside UK Price)
27.50
50
Qty:
Models Of Customer Management
Models Of Customer Management: Using skills, knowledge and best practice in different global markets (UK Price)
24.95
51
Qty:
Models Of Customer Management (Outside UK Price)
Models Of Customer Management: Using skills, knowledge and best practice in different global markets (Outside UK Price)
27.50
52
Qty:
Close to the Customer [Special Discount - 22 copies] UK Price
Close to the Customer Briefings [Special Discount - 22 copies] (UK Price)
445.00
53
Qty:
Close to the Customer [Special Discount - 22 copies] Outside UK Price
Close to the Customer Briefings [Special Discount - 22 copies] (Outside UK Price)
475.00
63
Qty:
Customer management on the move (UK Price)
Customer management on the move: Using the mobile phone as a new way to manage customers (UK Price)
24.95
64
Qty:
Customer management on the move (Outside UK Price)
Customer management on the move: Using the mobile phone as a new way to manage customers (Outside UK Price)
27.50
65
Qty:
Multiple intermediation (UK Price)
Multiple intermediation: How business partners can work together to manage customers better (UK Price)
24.95
66
Qty:
Multiple intermediation (Outside UK Price)
Multiple intermediation: How business partners can work together to manage customers better (Outside UK Price)
27.50
67
Qty:
The intelligent e-business (UK Price)
The intelligent e-business: How a virtual company finds and uses information to satisfy real customers (UK Price)
24.95
68
Qty:
The intelligent e-business (Outside UK Price)
The intelligent e-business: How a virtual company finds and uses information to satisfy real customers (Outside UK Price)
27.50
69
Qty:
The intelligent supply chain (UK Price)
The intelligent supply chain: The practical issues of supplying and servicing customers over the web (UK Price)
24.95
70
Qty:
The intelligent supply chain (Outside UK Price)
The intelligent supply chain: The practical issues of supplying and servicing customers over the web (Outside UK Price)
27.50
71
Qty:
Time-lapse customer management (UK Price)
Time-lapse customer management: How to manage infrequent customers so they don't forget but return for more (UK Price)
24.95
72
Qty:
Time-lapse customer management (Outside UK Price)
Time-lapse customer management: How to manage infrequent customers so they don't forget but return for more (Outside UK Price)
27.50
73
Qty:
People in customer management (UK Price)
People in customer management: Creating the culture and processes that help staff serve customers better (UK Price)
24.95
74
Qty:
People in customer management (Outside UK Price)
People in customer management: Creating the culture and processes that help staff serve customers better (Outside UK Price)
27.50
75
Qty:
Set of 6 New briefings for 2000 (UK Price)
Set of all six briefings to be published in 2000 are available for a special discount price £99.00 (UK only). (New briefings will be despatched as soon as they are published.)
99.00
76
Qty:
Set of 6 New briefings for 2000 (Outside UK Price)
Set of all six briefings to be published in 2000 are available for a special discount price £99.00 (UK only). (New briefings will be despatched as soon as they are published.)
108.90
8
Qty:
Customer Value Management (UK Price)
Customer Value Management: Building business organisation and capability to deliver what the customer wants (UK Price)
24.95
9
Qty:
Customer Value Management (Outside UK Price)
Customer Value Management: Building business organisation and capability to deliver what the customer wants (Outside UK Price)
27.50
Licensed to: The Networking Firm